Privacy policy

This Privacy Policy describes how Movixor Logistics Pvt. Ltd. collects, uses, and protects your personal data. We comply with India's Digital Personal Data Protection Act.

What we collect

• Contact details you provide (name, email, phone, address)
• Shipment details (sender, receiver, package, contents declaration)
• Payment metadata from Razorpay (never your card details)
• Technical data (IP, device, session) to keep the service secure

How we use it

• To fulfil your shipments and provide customer support
• To share the minimum necessary details with partner carriers
• To comply with legal and regulatory obligations

Your rights

You can request access, correction, or deletion of your data at any time by contacting support.

Retention

We keep shipment and financial records for the period required by Indian law. Other personal data is deleted when no longer needed.

Full policy available on request.